We're not here to promise you'll ace every interview. What we can do is prepare you for your next UX design-related interview. We've added the top 10 most popular questions along with some tricks & tips to nail it!
#1 Tell Your UX Story
This is probably the most common question to begin the interview — this is your chance to give a bit of your background. However, avoid getting off track and start talking about your favorite school subjects, movies, or hobbies — it's not what's relevant here.
The interviewer wants to hear about how you entered this field and what your UX story is. Tell them about how you discovered your passion and what steps you have already taken to succeed in your UX career.
#2 Demonstrate You Understand Your Field
The question seems simple enough, but it's about more than just textbook definitions. The interviewer wants to know if you understand what UX is about and how it's different from other related fields.
Focus your explanation of UX design on empathy and a user-centered approach and provide some real-world examples to show you know the ropes. It's less about sounding smart but more about your understanding of UX presented in simple yet impactful words.
#3 Be Honest
Be honest and don't exaggerate your role in solving a challenging problem. Your experience and enthusiasm will speak volumes to your benefit.
Explain what was unique about the project and what steps you and your team took to achieve the end goal. Don't forget to mention all techniques and methods you used, including user personas, user interviews, surveys, task analysis, or anything contributing to the final solution.
#4 Provide Real Examples
Different designers use different UX approaches. Answering the question about your design process, walk the interviewer through the steps you usually take when starting a new project.
Take one or two of your past projects as an example, and don't hesitate to go into detail about their background, roadblocks, limits encountered, and concepts and methods you used. Other important things to mention are competitive and content audits, empathy maps, surveys, user personas, interviews, customer journeys, sketches, and prototypes. Above all, if you follow any heuristics, design standards, or best practices, bring them up.
#5 Be a Cultural Fit
This question revolves around your ability to be a team player and your willingness to adjust and be open to feedback. Ultimately, team spirit and collaboration are the most crucial concepts of product design.
When answering this question, demonstrate your enthusiasm to empathize, the ability to put yourself into other people's shoes and understand their perspective. Provide a few real-life examples of how you found a way to communicate with developers, business analysts, or project managers.