Explore AI concepts, principles, and practices essential for creating human-centered, trustworthy AI-powered experiences.
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learners enrolled
UX Researcher
at
4.4
61
ratings
Intermediate
Skill level
100% online
Learn at your own pace
Course certificate
Shareable & industry-recognized
AI is revolutionizing how digital products behave, making interfaces more adaptive, predictive, and personalized. This course equips UX designers with the foundational knowledge and practical skills needed to design effectively for AI-powered systems. You'll learn to distinguish AI-driven interfaces from traditional ones, understand AI capabilities and limitations, and apply human-centered principles to AI design.
Through four comprehensive levels, you'll explore mental models and ethical frameworks, craft interaction policies for AI, build user trust through transparency and control, and develop strategies for measuring success and governance. You'll analyze real-world case studies of AI UX successes and failures, practice designing feedback mechanisms, and learn to create frameworks for responsible AI products.
By course completion, you'll be prepared to collaborate effectively with data scientists, articulate model constraints, establish ethical guardrails, and design AI experiences that truly benefit users while mitigating risks.
Intermediate
level
About
3
hours to complete
Gamified and interactive
12
lessons,
4
levels
Certificate of completion
English language
Learn on iOS or Android
Online at your own pace
Last updated
February 25, 2026
Develop AI literacy for design practice
Gain the vocabulary and conceptual frameworks needed to critique AI's role in UX and anticipate where it succeeds or fails.
Create responsible AI experiences
Learn to balance system autonomy with human control, design for transparency, and build ethical safeguards into AI systems.
Master conversational & multimodal UX
Design effective chat-based, voice, and visual AI interfaces with clear turn-taking, context retention, and accessibility.
Build trust through user control
Implement customization, safety nets, and governance practices that keep users in command of AI-powered experiences.
Product & UX/UI Designers
Learn how AI changes the way you design so you can create adaptive, trustworthy experiences that users feel confident using.
Product Managers
Understand AI capabilities and limitations so you can define better requirements and set realistic expectations for AI features.
Content Strategists
Learn to shape AI voice, personality, and conversational patterns that feel natural and aligned with your brand.
12
lessons
4
tests
Certificate of completion
Level 1.
AI & UX Foundations
Free
Level 2.
User Expectations & Value
Level 3.
Interaction Design & Trust
Level 4.
User Control & Governance
or
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AI Fundamentals for UX
UX Researcher
at
How does AI think—and how can we design for it? And what does “good UX” mean in an AI-first world?
I help people bridge the gap between human intuition and machine intelligence. Whether you're a UX designer curious about AI, or an AI builder who wants to get UX right, my work is all about making that intersection more human, more intentional, and more impactful.
Over the past 7 years at Google, I led user research for Flights and Hotels, diving deep into how people make decisions in complex, high-stakes moments. Along the way, I also contributed chapters and case studies to the People + AI Guidebook that Google launched in 2019.
I’ve taught these principles to UX designers at Spotify in New York, to fellow Googlers in Zurich, and at design conferences like IxDA in Milan. My goal is always the same: to help teams move beyond buzzwords and build AI products that actually work for people.
Stay tuned for my new UXcel courses and workshops where design meets deep tech.
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Over 60 courses
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