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Oliver West
A CX design lead with over 20 years of hands-on experience for some of the world’s biggest brands. Experienced in leading a team and earning respect of both team members and colleagues as well as multi-national and culturally diverse clients.
UX/UI DesignJourney mapping that actually drives change
Learn how to create journey maps that spark real change, using clear objectives, cross-team collaboration, and data-driven insights to guide design decisions.
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